GXR BASS SYSTEMS - CASTING GXR BASS SYSTEMS - CASTING

St Croix Rod
          Award Winning GXR Bass Systems feature St. Croix Rod Proprietary FRS technology.   
          Award Winning GXR Bass Systems feature St. Croix Rod Proprietary FRS technology.   

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Disclaimer IconDisclaimer

 

 

 

 

 

Award Winning GXR Bass Systems feature St. Croix Rod Proprietary FRS technology. 

 

 

 

 

 

 

Award Winning GXR Bass Systems feature St. Croix Rod Proprietary FRS technology. 

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Customer Reviews

Based on 1 review
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Russell Brannon
Shipping Protection lacking.....Damaged Rod

St. Croix has some room for improvement in their shipping practices. I just received my new GXR only to find the tip broken/bent because it was not protected inside of a flimsy cardboard box during shipment. Needless to say, the rod is unusable and has to be shipped back to St. Croix which leaves me in a bind as I planned on having this rod on an upcoming trip. I have asked for a refund instead of a new rod being shipped back out in the same fashion and possibly sufferring the same issued.

Customer Reviews

Based on 1 review
0%
(0)
0%
(0)
100%
(1)
0%
(0)
0%
(0)
R
Russell Brannon
Shipping Protection lacking.....Damaged Rod

St. Croix has some room for improvement in their shipping practices. I just received my new GXR only to find the tip broken/bent because it was not protected inside of a flimsy cardboard box during shipment. Needless to say, the rod is unusable and has to be shipped back to St. Croix which leaves me in a bind as I planned on having this rod on an upcoming trip. I have asked for a refund instead of a new rod being shipped back out in the same fashion and possibly sufferring the same issued.