This form is automated to replace your rod with the same model or the closest model currently produced without you having to call the Customer Guide Center to wrap up your claim.
For rods within their original warranty periods.
On our form, please provide 3 pictures:
One displaying the rod model
One showing the rod's serial number
One showing the rod cut in half above the handle.
$60 Warranty Processing Fee Applies.
Our policy requires all rods are cut in half above the handle before we can process a replacement. This is to ensure rods are taken out of service before we send a replacement. Please provide this as your break photo and use the damage description drop down box to tell us what originally happened to your rod.
PLEASE NOTE: UNPAID WARRANTY CLAIMS WILL NOT BE
PROCESSED
(Fee covers shipping, handling, materials and
overhead)
