How can we help get you back on the water?
FAQ
Warranty
What does the $60 Warranty Fee Cover?
Our Warranty Fee covers shipping and handling costs, materials, and overhead.
How can I tell if my rod is in warranty or out of warranty?
Find your rod model on this chart.
My rod is out of warranty, how do I file a claim?
Please fill out this form
Interested in upgrading to a higher value St. Croix Rod model?
Upgrades cost $30 PLUS the difference in price between your current warranty rod and the upgraded model.Please fill out this form
How do I find my rod's model number?
How do I find my rod's serial number?
I broke my ice fishing rod, where do I submit my warranty claim?
Please fill out this form
What do I do with my broken rod once my claim is completed?
You may discard of your broken rod. Please do not ship it to St. Croix Rod.
How do I properly break my rod?
What do I do if I can't upload a picture?
I live outside of the United States or Canada. How do I submit my warranty claim?
Please use the Dealer Locator to find your Local Distributor.
Other
Have a question you do not see here?
Email the St. Croix Guide Center: anglersupport@stcroixrods.com