GOLD STAR PROGRAM - OUT OF WARRANTY

If your rod outside of the warranty period, or older than 15 years, the Gold Star plan is for you.

Click the GOLD STAR INSTRUCTIONS BUTTON:

Please note you must provide:

-  A picture containing rod model, serial number, and the actual break.

*If you broke the tip of a multi-piece rod, please see below

SILVER STAR PROGRAM - OUT OF WARRANTY

Can't upload pictures?

Click the SILVER STAR INSTRUCTIONS button to ship St. Croix Rod a rod section. We'll get you back on the water as fast as possible.

Out of Warranty Processing Fees.

Thank you for being part of the St. Croix Family. If you have experienced an issue with your rod, please follow the instructions below, submitting information for service and warranty. Our goal...Get you back on the water!

• Step 1: Complete the Service Form below.

• Step 2: Upload 3 required pictures (Accepted formats: .jpg, .jpeg, .png, .gif):

  • 1. Rod model

  • 2. Serial number

  • 3. The break in the rod*

                  Two-piece rods: Show the broken section

• Step 3: Submit form. The team will review and respond. Please be aware we currently are experiencing longer than normal delays so allow at least 2 weeks for us to respond. Thank you in advance for your patience.