OUT OF WARRANTY RODS
GOLD STAR PROGRAM - OUT OF WARRANTY
If your rod outside of the warranty period, or older than 15 years, the Gold Star plan is for you.
Warranty processing fees apply.
Click the GOLD STAR INSTRUCTIONS BUTTON:
Please note you must provide:
- A picture containing rod model, serial number, and the actual break.
*If you broke the tip of a multi-piece rod, please see below
If your rod was damaged due to faulty workmanship, St. Croix Rod will cover the cost of the repair or replacement during the warranty period.
If evidence indicates that the damage is due to an accident, normal wear, or neglect, we’ll advise you of the additional cost to replace your rod.
SILVER STAR PROGRAM - OUT OF WARRANTY
Can't upload pictures?
Click the SILVER STAR INSTRUCTIONS button to ship St. Croix Rod a rod section. We'll get you back on the water as fast as possible.
GOLD STAR +
UPGRADE YOUR ST. CROIX ROD
The GOLD STAR + warranty upgrade option is a great opportunity for anglers to move into a higher-level model St. Croix Rod at a reduced rate. For rods within the warranty period, anglers are given a credit based on their warrantied rod and pay the difference between the credited amount and their desired upgrade model.
Anglers interested in upgrading should check the box on the warranty webform.
A $25 shipping fee applies.
How To Properly Break Fishing Rods
This video shows you how to
properly break a fishing rod for return shipping.
Rod Repair Parts
We now have pre-built tip sections for many of our models.
To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. To order your pre-built tip section, you will need to know the model number and serial number of your rod. See the Serial Number Codes Chart.
Pre-built tip sections are not available for rods built prior to 2001.
For Tip Sections:
Please include necessary pictures.
If rod is within warranty, a $25 fee applies.
If rod is out of warranty, the charges will be based off of the Gold Star tier chart
Return shipping is included.
*If you broke a section of a multi-piece rod.
DO NOT break the other sections of the rod.
BREAK ONLY THE TIP SECTION.
If your rod was damaged due to faulty workmanship, St. Croix Rod will cover the cost of the repair or replacement during the warranty period. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, we’ll advise you of the additional cost to replace your rod.
