SERVICE & WARRANTY
LET'S GET YOU BACK ON THE WATER!
ST. CROIX ROD WARRANTY
EXCELLERATOR PROGRAM
For rods within their original warranty periods.
Provide a picture that displays the rod model, the serial number, and the actual break.
If you broke the tip of a multi-piece rod, please see our instructions below.
$60 Warranty Processing Fee Applies.
(Fee covers shipping, handling, materials and overhead)
HAVE QUESTIONS?
WE HAVE ANSWERS
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Q: How can I tell if my rod is in warranty or out of warranty?
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Q: How do I find my rod's model number?
A: Rod model numbers are found on the butt section of your rod.
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Q: How do I find my rod's serial number?
A: Serial numbers are written on the butt section of your rod. Here's a helpful chart.
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Q. What do I do with my broken rod once my claim is completed?
A: You may discard of your broken rod. Please do not ship it to St. Croix Rod.
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Q: How do I properly break my rod?
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Q: What do I do if I can't upload a picture?
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Q: I live outside of the United States or Canada. How do I submit my warranty claim?
A: Please use the Dealer Locator to find your Local Distributor.
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Q: Have a question you do not see here?
A: Email the St. Croix Guide Center: anglersupport@stcroixrods.com